Бағдарламалық жасақтаманы дамыту процестерін бағалау моделі

Assessment of software development processes
The Capability Maturity Model (CMM) is a development model created in 1986 after a study of data collected from organizations that contracted with the U. S. Department of Defense, who funded the research. The term "maturity" relates to the degree of formality and optimization of processes, from ad hoc practices, to formally defined steps, to managed result metrics, to active optimization of the processes. The model's aim is to improve existing software development processes, but it can also be applied to other processes. In 2006, the Software Engineering Institute at Carnegie Mellon University developed the Capability Maturity Model Integration, which has largely superseded the CMM and addresses some of its drawbacks.

The Capability Maturity Model was originally developed as a tool for objectively assessing the ability of government contractors' processes to implement a contracted software project. The model is based on the process maturity framework first described in IEEE Software and, later, in the 1989 book Managing the Software Process by Watts Humphrey. It was later published in a report in 1993 and as a book by the same authors in 1995. Though the model comes from the field of software development, it is also used as a model to aid in business processes generally, and has also been used extensively worldwide in government offices, commerce, and industry.

In the 1980s, the use of computers grew more widespread, more flexible and less costly. Organizations began to adopt computerized information systems, and the demand for software development grew significantly. Many processes for software development were in their infancy, with few standard or "best practice" approaches defined. As a result, the growth was accompanied by growing pains: project failure was common, the field of computer science was still in its early years, and the ambitions for project scale and complexity exceeded the market capability to deliver adequate products within a planned budget. Individuals such as Edward Yourdon, Larry Constantine, Gerald Weinberg, Tom DeMarco, and David Parnas began to publish articles and books with research results in an attempt to professionalize the software development processes. In the 1980s, several US military projects involving software subcontractors ran over budget and were completed far later than planned, if at all. In an effort to determine why this was occurring, the United States Air Force funded a study at the Software Engineering Institute (SEI).

The first application of a staged maturity model to IT was not by CMU/SEI, but rather by Richard L. Nolan, who, in 1973 published the stages of growth model for IT organizations. Watts Humphrey began developing his process maturity concepts during the later stages of his 27 year career at IBM.

The CMM model's application in software development has sometimes been problematic. Applying multiple models that are not integrated within and across an organization could be costly in training, appraisals, and improvement activities. The Capability Maturity Model Integration (CMMI) project was formed to sort out the problem of using multiple models for software development processes, thus the CMMI model has superseded the CMM model, though the CMM model continues to be a general theoretical process capability model used in the public domain. In 2016, the responsibility for CMMI was transferred to the Information Systems Audit and Control Association (ISACA). ISACA subsequently released CMMI v2.0 in 2021. It was upgraded again to CMMI v3.0 in 2023. CMMI now places a greater emphasis on the process architecture which is typically realized as a process diagram. Copies of CMMI are available now only by subscription.

The CMM was originally intended as a tool to evaluate the ability of government contractors to perform a contracted software project. Though it comes from the area of software development, it can be, has been, and continues to be widely applied as a general model of the maturity of process (e. g., IT service management processes) in IS/IT (and other) organizations.

A maturity model can be viewed as a set of structured levels that describe how well the behaviors, practices and processes of an organization can reliably and sustainably produce required outcomes. A maturity model can be used as a benchmark for comparison and as an aid to understanding for example, for comparative assessment of different organizations where there is something in common that can be used as a basis for comparison. In the case of the CMM, for example, the basis for comparison would be the organizations' software development processes.

The model was originally intended to evaluate the ability of government contractors to perform a software project. It has been used for and may be suited to that purpose, but critics pointed out that process maturity according to the CMM was not necessarily mandatory for successful software development.