Америкалық Avaya технологиялық компаниясының тарихы мен құрылымы

American technology company

Avaya LLC, often shortened to Avaya (/ə/'/v//aɪ//.//ə/) and formerly Avaya Inc., is an American multinational technology company headquartered in Morristown, New Jersey, that provides cloud communications and workstream collaboration services. The company's platform includes unified communications and contact center services. In 2019, the company provided services to 220,000 customer locations in 190 countries.

In 1995, Lucent Technologies was spun off from AT&T, and Lucent subsequently spun off units of its own in an attempt to restructure its struggling operations. Avaya Inc. was then spun off from Lucent as its own company in 2000 (Lucent merged with Alcatel SA in 2006, becoming Alcatel Lucent, which was purchased in turn by Nokia in 2016). Avaya Inc. were listed on the NYSE using the symbol AV from 2000 to 2007. In October 2007, Avaya Inc. was acquired for $8.2 billion by Sierra Holdings Corp owned by two private equity firms, TPG Capital and Silver Lake Partners. On June 6, 2011 Sierra Holdings Corp. was renamed Avaya Holdings Corp.

On November 19, 2014, Avaya was confirmed as the naming rights partner for the San Jose Earthquakes' new stadium, officially called Avaya Stadium, paying $20 million over a 10 year deal. On January 19, 2017, Avaya Inc. and related affiliates including Avaya Holdings Corp. petitioned for protection from creditors during reorganizing under Chapter 11 bankruptcy. A restructuring plan for Avaya Holdings Corp. agreed upon during mediation was given effect by the court's order November 28, 2017. In December 2017, Avaya requested a federal judge to reduce their commitment to the Earthquakes' stadium name agreement. After Avaya vacated their naming rights, the venue was renamed Earthquakes Stadium in 2020 and PayPal Park in 2021 after PayPal bought the naming rights. On December 15, 2017, trading in Avaya Holdings Corp. shares listed on the NYSE began under the symbol AVYA. On February 15, 2023 the NYSE announced that shares of Avaya no longer qualified for listing on the New York Exchange and would cease to be traded there. Although the proposed restructuring plan would wipe out the shares, several securities dealers announced that they would begin making a market in Avaya shares effective February 16, 2023 using the symbol AVYAQ and trading 'over the counter', i. e. a securities dealer is a counterparty of each trade. On May 1, 2023, Avaya Holdings Corp. completed its financial restructuring, emerging from bankruptcy owned by its former creditors as the private company Avaya LLC.

Avaya's headquarters are at 350 Mt. Kemble Avenue, Morristown, New Jersey 07960 US. In 2020, the company had a presence in approximately 190 countries. The company claims that its cloud services are utilized by over 90% of the Fortune 100 organizations. and training programs for IT professional certification in the use of Avaya's products. Avaya provides business related equipment for its customers such as cameras, collaboration units, conference phones, headsets, IP phones, room systems, Vantage, and wireless handsets. These devices are compatible with various options for the three services provided to its customers as Avaya Cloud Office, Avaya Spaces, and Avaya UCaaS.

Avaya has over 4,400 patents and patents pending. In January 2021, the company disclosed it had received its 600th patent for Contact Center technologies, which was granted for AI in "chatbot socialization."