История компании Next: от портного до розничного гиганта.

British retailer

The company was founded by Joseph Hepworth in Leeds in 1864 as a tailor under the name of Joseph Hepworth & Son. Initially Hepworth was in partnership with James Rhodes, but the partnership was dissolved in 1872. On his own, Hepworth expanded the company rapidly, becoming a pioneer of the development of chain stores in Britain. By 1884 the company had 100 outlets. For much of its history Hepworth was predominantly in the ready to wear suit market. In 1963, the company brought in the celebrated Savile Row designer Hardy Amies to help revitalise its ready to wear suit collection.

In 1981, the company bought womenswear retailer Kendall & Sons for £1.75 million from the retail conglomerate Combined English Stores. This gave Hepworth over 600 shops in British high streets. The intention was to redevelop Kendall's stores as a womenswear chain of shops to complement Hepworth as a chain of menswear stores. Designer Terence Conran was Chairman of Hepworth at that time, and recruited George Davies to work at Kendall's. However, Davies's concept was to create a new chain, called Next, initially by converting Kendall's stores. The first Next shops opened on 12 February 1982, with the Kendall's conversion complete by the end of 1983. By 1988, "after seven years of growth, Next had over expanded suicidally" "some stores were not bringing in enough to pay the rent." Davies was sacked and the share price fell to 7p. In October 1988, Next sold 433 jewellery stores in the United Kingdom, which principally traded under the Salisburys and Zales brands, to the Ratners Group for US$232 million. The company bought the youth brand Lipsy in 2008. In autumn 2009, Next launched an online catalogue for the United States offering clothing, shoes and accessories for women, men and children. Next's prices in Ireland attracted criticism in 2009 when the company was one of four retailers accused of failing to pass on exchange rate savings to shoppers in the Republic. In July 2010, a BBC investigation found Next was breaking the Consumer Protection (Distance Selling) Regulations 2000 by billing customers for its delivery costs even if goods were returned within the seven working days. A spokesman for Next admitted that they had been doing this for three years but promised to comply by August 2010.

In May 2014, the Living Wage Foundation bought Next shares and attended the annual general meeting in an attempt to persuade the company to pay at least £6.70 and become one of the UK's 700 living wage employers. Next was targeted because it claimed to be a good employer and was thriving. Professor Sir George Bain, who set the minimum wage in 1999, said employers could afford to pay much more but acknowledged enforcement could cause unemployment in the retail sector. In October 2014, the company was one of several retailers criticised by journalist Janice Turner in The Times for failing to pay what she described as a living wage. Turner further argued UK taxpayers pay £28 billion to low paid workers through tax credits, and retail companies – which have the highest proportion of low paid workers – are exploiting austerity and effectively adding staff wages to the UK welfare bill. When asked to explain the salaries of lower wage workers despite large profits, a Next spokesperson replied that the company had thirty applicants for every job advertised.

In September 2018, the company's Irish operations profits were separated from Next plc. Next (Ireland) Ltd was formally established to focus on the distribution of products in its physical stores and its online store in the Republic of Ireland. At the same time Next Germany was established. In November 2022, it was announced Next had acquired the London headquartered furniture retailer, Made. com which (in the same month) had gone into administration. In December 2022, the company entered into a joint venture with Tom Joule to buy The Joules Group out of administration for £34 million. Tom Joule retained 26% of the equity in the business. In March 2023, it was announced Next had acquired vintage fashion and homeware retailer Cath Kidston out of administration for £8.5 million. The acquisition meant Next had bought the brand name, domain names and intellectual property, but remaining stock was to be sold off by administrators and the four Cath Kidston stores (London, York, Ashford, Cheshire Oaks) were to shut. The company makes use of Uyghur forced labour provided by the China based supplier, Beijing Guanghua Textile Group, according to research of the Helena Kennedy Center for International Justice, the socialists and democrats in the European Parliament and further institutions published in December 2023.

Next has three main channels: Next Retail, a chain of 550+ retail branches in the United Kingdom; Next Directory, a home shopping catalogue and website with more than 3 million active customers, and Next International, with 180+ international stores. In September 2021, Next announced a joint venture with Gap. Next will manage Gap's UK website and place Gap concessions in some Next stores. The deal preserves Gap's presence on the UK high street after Gap announced in July 2021 it would close all of its UK stores.

Until circa 1991 Next used a lower case Courier style typeface in black against a white background for its logo. This was replaced by the capitalised NEXT logo in a Roman serif style type face. There were some variations of this such as the logo with each letter of NEXT in an individual square and in some stores in 2005/2006 had the Next logo in a varying blue & black background with "X's" printed on them, as opposed to the black background. In addition, some variations in typeface occurred during the logo's use – including similar fonts that had serifs positioned above the "T" crossbar, similar to Garamond and others that had more in common with Times New Roman. In 2007 a new next logo was introduced, although the previous logo continued to be used until stock was exhausted. Next clothing often carries reference to the origins of the company in 1982 with use of "82" or "1982" as a design feature on clothes in all ranges. Prior to 2007 Next only advertised immediately prior to a sale, usually through brief television spots and newspaper advertising. In 2007 following a "disappointing" 7.2% fall in like for like sales, it announced it was investing "£17 million over the next three years to revive its existing stores and product offering" + an additional £10m for marketing. Yasmin Le Bon who modelled in the first Next Directory in Spring 1988 featured in an on line fashion show. All extra casts were Next employees, otherwise nicknamed 'nextras'. A second advert featuring Ambrosio, was screened in November 2007 and the songs were regularly played instore during the campaign. An advert directed by Ben Watts and filmed on the banks of the River Seine was shown in September 2010 to reflect the season's Parisian chic styles. It was soundtracked by The Specials’ "A Message to You, Rudy" and starred Brazilian model Emanuela de Paula and Spanish actor Jon Kortajarena.