Офис әкімшілігі және қызметкерлерді басқару

Activities related to office maintenance
Office administration (shortened as Office Ad and abbreviated as OA) is a set of day to day activities that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization. An employee that undertakes these activities is commonly called an office administrator or office manager, and plays a key role in any organization's infrastructure, regardless of the scale. Many administrative positions require the candidate to have an advanced skill set in the software applications Microsoft Word, Excel and Access.

An office administrator has the responsibility of ensuring that the administrative activities within an organization run efficiently by providing structure to other employees within an organization. These activities can range from being responsible for the management of human resources, budgets and records, to undertaking the role of supervising other employees. These responsibilities can vary depending on the employer and level of education.

An office manager has the responsibility of ensuring that an organization's office duties are completed efficiently and effectively, while also supervising other staff members. The role of an office manager is more demanding than other administrative positions, including skills and qualifications such as strong administrative experience, competency in human resources, reporting skills, delegation, management processes and the ability to communicate with other members of the organization.