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Industry that rents storage space

Self storage (a shorthand for "self service storage," and also known as "device storage") is an industry that rents storage space (such as rooms, lockers, containers, and/or outdoor space), also known as "storage units," to tenants, usually on a short term basis (often month to month). Self storage tenants include businesses and individuals. When discussing why a storage space is rented, industry experts often refer to "4Ds of life" (death, divorce, delimitation, and discombobulation; the latter can refer to either the renter relocating to another area and needing space to store items until they can be moved to the new location, or a subsequent marriage resulting in the couple having duplicate items).

Self storage facilities rent space on a short term basis (often month to month, though options for longer term leases are available) to individuals (usually storing household goods; nearly all jurisdictions prohibit the space from being used as a residence) or to businesses (usually storing excess inventory or archived records). Some facilities offer boxes, locks, and packaging supplies for sale to assist tenants in packing and safekeeping their goods, and may also offer truck rentals (or may allow free use of a truck for a new tenant). Most storage facilities offer insurance for purchase; also, the lessor may be covered by their own insurance policy (if such policy has coverage for items stored off the premises of the insured) or may purchase insurance to cover the items (which the facility may offer as a service through a third party carrier, and in some cases may require the lessor to purchase as a condition of rental). The rented spaces are secured by the tenant's own lock and key. Unlike in a warehouse, self storage facility employees do not have casual access to the contents of the space (and, thus, the facility is generally not liable for theft). A self storage facility does not take possession or control of the contents of the space unless a lien is imposed for non payment of rent, or if the unit is not locked the facility may lock the unit until the tenant provides their own lock.

Although there is historical evidence of publicly available storage in ancient China, modern self storage facilities (in which the tenant has exclusive access to the storage space) did not begin to appear until the late 1960s. The first self storage facility chains opened in Texas. This was often helped by the fact that most homes in Texas do not have basements, which in other places are often used for storage. Called Abbey Self Storage, it would become the first self storage chain in Europe. " it was Doug Hampson who gave Britain the modern self storage industry, with its bright, clean corridors and endless rows of brightly coloured doors. In the industry he is widely credited with the enviable title of the "father of UK self storage".

In the United States, self storage facilities may hold storage auctions or lien sales to vacate non paying tenants according to their enforcement rights that are outlined within the lien law of each jurisdiction. In Canada, the process and legal requirements are outlined in the Repair and Storage Liens Act. Facilities owners are generally required to first notify the tenant of the outstanding debt, commonly by certified or registered mail to the address on file with the facility. If the debt remains unpaid, the facility must then give public notice of the sale or auction, generally in a newspaper of general circulation in most states, though some states may allow public notice of sales to be done via the internet. The tenant has the right to pay their outstanding bill at any time until the moment the auction begins and thus reclaim rights to the unit and their items; those units would be removed from the auction (which, in some cases, may result in the entire auction being cancelled). The auctions/sales are open to the general public, with most bidders buying for the purpose of reselling for profit. Once the auction for a unit starts, the door to the unit is opened and potential bidders are allowed to view the contents only by looking in from the doorway; they may not step inside, touch, or move any of the contents prior to the auction. Generally, the spaces and their contents are sold "as is, where is" with no warranties or guarantees implied or provided, and the terms of sale are cash only upon conclusion of the auction. The purchaser of a unit takes possession of its entire contents and is responsible for removing them within a set period of time. In some cases, the facility may allow the purchaser to rent the unit and/or charge a refundable deposit for cleaning of the unit once it has been emptied. Certain jurisdictions require facility owners to immediately confiscate controlled items such as firearms if they are in plain sight within a delinquent unit. Also, a jurisdiction may require the purchaser to turn over some items (such as family photos and tax/business records) to the facility owner. In the fall of 2010, two new television programs featuring storage auctions, Storage Wars and Auction Hunters, were released. The popularity led to additional shows such as Storage Hunters, Storage Wars: Texas, and Storage Wars: New York which helped increase the visibility and interest of storage auctions. Storage Wars: Canada also debuted on the Outdoor Living Network in 2013.